Return Policy

Products must be returned to us within 7 days from the date of delivery. The product must be returned in its original condition, with all tags attached, along with the original packing material, courier receipt, invoice, and any other related documents.

Refund Policy

Once the returned product is received successfully by the company, GameZenia Private Limited (via Pookiefy.com) will initiate the refund instantly to your source account or the chosen method of refund. Refund timelines may vary depending on your payment provider.